on 01-12-2025 10:29
Is there a UK based support desk I can call. Past calls have been to a location half way around the world with terrible line quality, background noice and some communication challenges. Iwas after an hour put through to payment management in the UK but i dont know how to get back in touch with them who were very helpful
on 01-12-2025 10:34
on 01-12-2025 10:34
Social Media via FB or Instagram goes to a UK team, see in here Guide: How to find help & contact O2 , otherwise all other numbers can go to any call center - see the Contact Us link at the foot of every O2 website page,@Sous13
on 01-12-2025 10:36
If it is Payment Management you want
You can reach the Payment Management team on 0800 902 0217.
You can message them on Social Media Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG)
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
on 01-12-2025 10:38
on 01-12-2025 10:38
Thanks for input. Its a long complicated issue involving fraud debt so really need to talk it through. I hoped there was a back door phone number to a dedicated UK line for payment management. I dread the support desk calls but will have to endure it again. Thankls for helping though.
on 01-12-2025 10:39
on 01-12-2025 10:39