Microsoft payment

[Shaunsmith26]

How do I stop an Re occurring unknown payment from Microsoft using my o2 phone number. I’ve checked my Microsoft account and there is not a payment set up using my o2 number.

[Cleoriff]

Hi @Shaunsmith26 

Best bet is to contact Microsoft directly https://www.microsoft.com/en-gb/about/contact/ 

[MI5]

@Shaunsmith26 

If you can't see it on your account are there any other MS accounts linked to yours?

If not, you'll have to contact customer service Guide: How to find help & contact O2