Solved: Managing children's phones

Anonymous · ‎04-10-2017

My sons phone tariff has now been changed to reflect his usage but I would like the data and calls to stop working once he reaches his usage cap. Can I do this and how do I go about it?

MI5 · ‎04-10-2017

The data will stop automatically but calls won't so they need to be checked through the MyO2 app
http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎04-10-2017

The data will stop automatically but calls won't so they need to be checked through the MyO2 app
http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎05-10-2017

Hello @Anonymous how are you doing? Please do check the above advice from our helpful member MI5!

Also, in case it's useful, O2 has a website area for NSPCC topics, which includes some advice on extra mobile charges and possible ways to manage them with kids, see here.

Let us know if you have any further questions?

O2

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