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Making and receiving phone calls

davef1
Level 1: Joiner
  • 1 Posts
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Registered:

‎27-06-2024 14:54

‎27-06-2024 14:54

I currently cannot make or receive phone calls from my Samsung A25 phone, when I try to make a call it says

Not registered on Network 

This is the same for Messages as I cannot send or receive messages either 

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TallTrees
Level 51: Absolutely Fabulous 
  • 11718 Posts
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Registered:

‎27-06-2024 14:58

‎27-06-2024 14:58

Hi there @davef1 

Is there something wrong with your sim?

 



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
  • 150626 Posts
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Registered:

‎27-06-2024 14:59

‎27-06-2024 14:59

@davef1 

Pop in store with photo ID and ask for a new sim.

Also check:

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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