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Mail not fully synching

meghem
Level 1: Joiner
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Hi! 
Hoping someone can help please. Noticed my new iPhone 12 not synching properly with my outlook. I delete on phone and it doesn’t delete on my outlook account? Then I went in to something on settings and done something and now I’m not getting emails come through on phone at all? 
Any help appreciated. 
Thanks 

Megan 

 

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Bambino
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Bambino
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MI5
Level 94: Supreme
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@meghem 

Try deleting the email account completely and then set it up again using the auto setup routine.

This will refresh and set all the correct settings for you automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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