cancel
Showing results for 
Search instead for 
Did you mean: 

MMS messages not sending

Anonymous
Not applicable

Hi all

 

Apologies in advance for stupid questions! 

 

I'm new to Pay Monthly and am a bit stuck. My phone (Galaxy S3) doesn't appear to be sending my MMS messages. I recall when this was the case with my Pay & Go phone I was sent a text message that asked me to accept or download some settings to rectify it.

 

What do I do on Pay Monthly to be able to send MMS messages please?

Message 1 of 8
7,664 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 95692 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Forgot to add, reboot the phone after inputting the settings and try sending a mms to yourself.

View solution in original post

Message 6 of 8
7,653 Views
7 REPLIES 7

jonsie
Level 94: Supreme
  • 95692 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Text ACTIVE to 2020 to receive the settings and then save under the options.

Message 2 of 8
7,663 Views

jonsie
Level 94: Supreme
  • 95692 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

If you still have a problem after doing the above and you need the manual settings, please post back.

Message 3 of 8
7,662 Views

Anonymous
Not applicable
Thanks Jonsie; they've replied saying they're busy and asking me to try again later!
Message 4 of 8
7,660 Views

jonsie
Level 94: Supreme
  • 95692 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Go into Settings and then More Settings and select Mobile Networks.

 

Make sure Mobile data is ticked.

Click on Access Point Names And you should see O2 Pay Monthly MMS (O2 Mobile Web should have a green dot in the circle)

Click on O2 Pay Monthly MMS and check the settings against these:

 

O2 MMS Settings For Pay Monthly plan::
Name: O2 MMS
APN: wap.o2.co.uk
Proxy: < Not set >
Port: < Not set >
Username: o2wap
Password: password
Server: < Not set >
MMSC: http://mmsc.mms.o2.co.uk:8002
MMS Proxy: 82.132.254.1
MMS Port: 8080
MCC: 234
MNC: 10
APN Type: mms

Authentication type: PAP

APN protocol: IPv4

Enable/disable APN should be enabled with a tick

Bearer: Unspecified

Message 5 of 8
7,657 Views

jonsie
Level 94: Supreme
  • 95692 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Forgot to add, reboot the phone after inputting the settings and try sending a mms to yourself.

Message 6 of 8
7,654 Views

Anonymous
Not applicable
You're an angel. Thank you Jonsie. x
Message 7 of 8
7,641 Views

jonsie
Level 94: Supreme
  • 95692 Posts
  • 612 Topics
  • 7137 Solutions
Registered: