Loyalty discount

[andandy]

Added 4 new lines to my address and was told all will be eligible for a discount of 20%. So far nothing has been applied and getting nowhere with customer (no)services. O2 is slipping to very low levels of service.

[MI5 · Accepted solution]

@andandy 

You need to follow the guide here under Multisave to apply.

Guide: O2 Open & Friends and Family discounts - How to sign up 

[andandy]

Hi @MI5 already done all of this.

[MI5]

@andandy 

I'll ask @O2Sarah- to check for you.

[andandy]

Thanks

[O2Sarah-]

Thanks for the tag @MI5 

@andandy I will send you a private message so we can look into this.