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Lost my phone and wish to cancel number etc.

Anonymous
Not applicable

I am trying to contact 02 to advise them i have lost my phone, wish to cancel it and get a new one but i cannot contact them despite they saying they have a 24 hour service?

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jonsie
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It is a 24 hour service but you need to call and stay on the phone through all the intro options. The lost/stolen option is right at the end.

http://www.o2.co.uk/contactus

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jonsie
Level 94: Supreme
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It is a 24 hour service but you need to call and stay on the phone through all the intro options. The lost/stolen option is right at the end.

http://www.o2.co.uk/contactus

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MI5
Level 94: Supreme
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See advice here http://www.o2.co.uk/help/phones-sims-and-devices/lost-or-stolen-device
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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