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Level 1: Joiner
Posts: 2
Registered: ‎19-04-2021
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Lost SIM card!!!

My son (13 ) has lost the SIM card for the pay monthly sim I only just had delivered, please help! How do I get in touch with o2 to get a replacement sim? I’ve not even paid the first bill yet! 😫😫
Posts: 117,725
Topics: 577
Solutions: 16,563
Registered: ‎04-04-2012

Re: Lost SIM card!!!

@Lisajayneg 

You need to report it lost to O2. 

Guide: Lost or Stolen O2 Device? - How to Report it 

Numbers here 

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 2
Registered: ‎19-04-2021

Re: Lost SIM card!!!

Thank you so much! Xx