Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Upgrades

I have 2 devices which I can upgrade I want to stop the monthly bill and join them to one with the I phone 12

Resolved! Want to switch me extra offer from Disney+ to Amazon Prime

I want to know why when I chose the plan I wanted it said I could choose between Disney+ and Amazon Prime, but when I called to get it switched from Disney+ I was told that was the only one I could get. I haven’t activated my extra yet.

Data

Why is my data not showing up on the my o2 app

Resolved! How to%20get%20help%20paying%20bill%20installments

I spoke to someone before now and I am sure that the person said it be possible to get my over spending on game app on my new phone from o2 and had bad news over spent when DWP lowered my disabled benefits and I am so sorry for the madness and the pe...

iPad out of stock but still charged????

Can anyone tell me why o2 are allowing orders through for the iPads even though they are out of stock? I have even been charged £20!

Port number to o2

Hi, I ported my old number when I first signed up, provided my PAC number. I have my new o2 Sim card, Nothing anywhere shows my number is porting or in progress! When I call to request keep old number then prompted with "thanks for calling o2, good-b...

Resolved! Delivery

Ordered my phone on Wednesday and still haven’t got it it said it would be next day delivery but all I’ve had is an email saying they have received my order and I haven’t had a text or anything had noting saying it’s out off stock or when I go to the...

Resolved! Bill payment

I need to pay my bill but need to pay it on the 10th. I can't get in touch with anyone to sort this out and will end up getting cut off in the mean time. But there's no live chat available and they put the phone down on you when you ring. Anyone any ...

Resolved! New phone purchase

Bought a new phone on Thursday. Arived Friday - no SIM yet does this come separately and cannot see details on my account when will details show.

Resolved! iPad pro

Ordered an iPad Pro 10 weeks ago now and still nothing any idea when stock gonna be back in or do is it worth going elsewhere thanks

O2

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