Hey,
Is it possible to get a replacement on a prepaid sim card ? as i would really like to reuse my number and will be arriving to london on the 13th of July ?
Sim was lost abroad ..
Help
Is it possible to get a replacement on a prepaid sim card ? as i would really like to reuse my number and will be arriving to london on the 13th of July ?
Sim was lost abroad ..
Help
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Accepted Solutions
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Yes you need to call customer service and report it lost. They will send you out a new sim with the same number. Alternatively go in store with I'd and they will order it for you.
- 96020 Posts
- 612 Topics
- 7167 Solutions
Yes you need to call customer service and report it lost. They will send you out a new sim with the same number. Alternatively go in store with I'd and they will order it for you.
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Hi @Anonymous Here's the guide from O2 on Lost and stolen phones and sims http://www.o2.co.uk/help/phones-sims-and-devices/lost-or-stolen-device
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If you haven't made a chargeable call on the card within the last six months you will also need to ask customer service to reactivate the number.
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