Re: Live Chat

Anonymous · ‎11-06-2017

Anyone else having problems with Live Chat? Just says:

'Give us a moment

We're just checking to see if there's an available agent.'

All I want to do is speak to someone about upgrading.

MI5 · ‎11-06-2017

You are better off calling 202 and select the "thinking of leaving" option - they can give you the best deals.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-06-2017

Try a different browser but I recommend that you upgrade instore as you have a better chance of getting your chosen handset

Anonymous · ‎12-06-2017

It's 2202

MI5 · ‎12-06-2017

@Anonymous wrote:
It's 2202

What is?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎12-06-2017

I am trying to get live chat going but still says waiting 😡

MI5 · ‎12-06-2017

Seems to be having problems for quite a few people currently.
You could try calling instead
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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