Letter

[Laurensmith1]

Hello I have received a letter from o2 about what I can pay and my money etc I had to fill it out and send it back recorded delivery but I don’t know which address I would need to send it to?

[MI5 · Accepted solution]

@Laurensmith1 

O2 Correspondence Team
PO BOX 694
Winchester
SO23 5AP

[madasaf1sh]

@Laurensmith1

I would call the payment management team on 0800 902 0217

They will be able to give you the correct address to send the reply to, they may also accept it by email etc

[Laurensmith1]

I called them 5 times and no matter what option I pressed it just kept cutting me off

[madasaf1sh]

@Laurensmith1

You can try and call customer services on 0344 809 0202 and ask to be put through to that team.

I will also tag @O2Ryan and @Anonymous to see if they can offer any help

[Anonymous]

@madasaf1sh thanks for the tag @Laurensmith1 will private message you.

Thanks

O2Simon

[Laurensmith1]

Thankyou