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Theshed
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Hi, I have been trying different providers for coverage in my area before going on contract.

It is down to 02 or Voda'. So far I have not seen many decent offers for my needs on 02.

Want half decent phone but I do not use much data and most offers favour big users.

So question is if I leave 02 for voda' do I need to do anything to cancel, I am on PAYG ?

Thanks

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MI5
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@Theshed 

Just get your PAC if you want to keep your number Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
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@Theshed 

Just get your PAC if you want to keep your number Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Theshed
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Thanks, first time I have used PAYG.
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MI5
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Theshed
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I am now confused confused

I clicked the leaving 02 link then folllowed the update which gave me

'Text PAC' to 65075

I entered this into my mobile and it was recognised as an EE number, my previous provider.

Now is this a generic switching service or has something gone awry ?

Cheers

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MI5
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@Theshed 

It's a generic service that works for all UK networks.

O2 will text you back your PAC which will start with the letters "TEL" followed by some numbers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Theshed
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Cheers
I did assume so but was a little confused.
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MI5
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No worries 😉
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Theshed
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Bit of a random question, but would you recommend the 'OnePlus 6' ?
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MI5
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Yes I would recommend 100%
It's a brilliant phone for the money.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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