cancel
Showing results for 
Search instead for 
Did you mean: 

Leaving

Theshed
Level 1: Joiner
  • 12 Posts
  • 3 Topics
  • 0 Solutions
Registered:

Hi, I have been trying different providers for coverage in my area before going on contract.

It is down to 02 or Voda'. So far I have not seen many decent offers for my needs on 02.

Want half decent phone but I do not use much data and most offers favour big users.

So question is if I leave 02 for voda' do I need to do anything to cancel, I am on PAYG ?

Thanks

Message 1 of 11
1,739 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Theshed 

Just get your PAC if you want to keep your number Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 11
1,530 Views
10 REPLIES 10

MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Theshed 

Just get your PAC if you want to keep your number Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 11
1,531 Views

Theshed
Level 1: Joiner
  • 12 Posts
  • 3 Topics
  • 0 Solutions
Registered:
Thanks, first time I have used PAYG.
Message 3 of 11
1,510 Views

MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 11
1,508 Views

Theshed
Level 1: Joiner
  • 12 Posts
  • 3 Topics
  • 0 Solutions
Registered:

I am now confused confused

I clicked the leaving 02 link then folllowed the update which gave me

'Text PAC' to 65075

I entered this into my mobile and it was recognised as an EE number, my previous provider.

Now is this a generic switching service or has something gone awry ?

Cheers

Message 5 of 11
1,487 Views

MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Theshed 

It's a generic service that works for all UK networks.

O2 will text you back your PAC which will start with the letters "TEL" followed by some numbers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 11
1,485 Views

Theshed
Level 1: Joiner
  • 12 Posts
  • 3 Topics
  • 0 Solutions
Registered:
Cheers
I did assume so but was a little confused.
Message 7 of 11
1,481 Views

MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
No worries 😉
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 11
1,473 Views

Theshed
Level 1: Joiner
  • 12 Posts
  • 3 Topics
  • 0 Solutions
Registered:
Bit of a random question, but would you recommend the 'OnePlus 6' ?
Message 9 of 11
1,462 Views

MI5
Level 94: Supreme
  • 151807 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
Yes I would recommend 100%
It's a brilliant phone for the money.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 11
1,461 Views