Leaving o2

[blissgirl]

Hi I'm new here and I was wondering if you can help me my contract with o2 ends at the end of next month & I'm thinking of leaving o2 (but what I want to know is are there any hidden fees for if i decide to cancel early?)

[Anonymous]

@blissgirl please follow the advice of @MI5

Phone o2 on 202 and ask for your pac (port authorisation code). Once you have this, get a FREE pay as you go sim card from any other network you wish. Then contact that network and port your old number onto their pay as you go sim.

If you don't want to use the pay as you go sim then just cut it in half and bin it.

By porting your number over in this way you are guaranteeing your o2 contract ends as a successful port completes it for you.

Then just leave your direct debit open for say 3 months just to be sure.

Job done

[blissgirl]

@Anonymous  beause the only option that o2 give then i upgrade is to go onto o2 refresh witch i dont want to do so going else where instead

[Anonymous]

You can choose standard 24 month O2 contracts with Carphone Warehouse.

[Anonymous]

Refresh in Principle is of no difference if you are upgrading to a new phone. The overall price is the same. It is just clearer what you are paying and you have the option to pay your phone off early and upgrade again.

If you are happy with your existing phone you could just change to sim only. To achieve that you could just call o2 and they will change your tariff. You might need a new sim card which they would send to you.

Up to you of course

[Anonymous]

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@blissgirl wrote:

@Anonymous  beause the only option that o2 give then i upgrade is to go onto o2 refresh witch i dont want to do so going else where instead

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Hi @blissgirl    Sorry to hear you are heading away from O2 but before you go -  have you had a look at Giffgaff.  It is part of O2 (or at least part of the same organisation that owns O2) but you do not have to tie yourself to a contract.  You can go pay and go without having to top up every month or you can buy a monthly "goodybag"  and indeed choose a different goodybag each month.  For example you migh normally want one that has onlt say 500GB data a month except when you go on Holiday - so for you holiday period you can buy a differnet goodybag that allows more data etc.  And what's more if you like it and spread the word to friends and they take out a free Giffgaff SIM you can earn yourself a few quid.  Also if you join their slef help community you can also earn rewards.  

Overall it is a more flexible system than O2, though they do use the O2 Network so if you currentl have poor network service with O2 that would not change.

You can get more details here.   

[Anonymous]

Hasn't their been on occasion where the handset has been more expensive on the Refresh Handset Plan that it would cost retail and unlocked @Anonymous ?

[Anonymous]

Almost certainly @Anonymous but we don't know if the OP could afford to purchase a handset outright. That's assuming of course she wants to, might like her existing handset.

That decision is hers and hers only. Just providing extra choice and to make sure no confusion on refresh

[Anonymous]

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@Anonymous wrote:
Almost certainly @Anonymous but we don't know if the OP could afford to purchase a handset outright. That's assuming of course she wants to, might like her existing handset.

That decision is hers and hers only. Just providing extra choice and to make sure no confusion on refresh

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As ever good advice too @Anonymous 

[Anonymous]

@Anonymous

Giffgaff is a good idea but please note that if the OP wants a new handset then Giffgaff work in the same way as o2 refresh or you buy the handset outright.

They don't offer the old style contracts. Best places for those are Carphone Warehouse (as suggested by BoB) or some of the better online offers.

[MI5]

giffgaff don't offer any contracts at all - It's outright phone purchase of buy it on the knock.....