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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237579 Views
  • 2 replies
  • 2 kudos

Resolved! number change

I have beengetting menancing phone calls for some time now..i dont want to change my sim but do wish to change my number I have not requested this before and have had the same number for years now ...can you help me

Anonymous by • Not applicable
  • 2814 Views
  • 14 replies
  • 0 kudos

Not happy with the service from Thurmaston Shopping Centre Barkby Thorpe Lane Store Leicester Store

Sir/Madam Just to let you know I had booked an online appointment to see O2 Guru at the O2 Unit 9 Thurmaston Shopping Centre Barlby Thorpe Lane Leicester LE4 8GP Store. I received the confirmation text from O2 on my mobile. I turned up at the Store o...

Anonymous by • Not applicable
  • 1654 Views
  • 5 replies
  • 0 kudos

on holiday

I am currently on holiday in Indonesia as o2 must know from my data. Why does O2 persist in sending me txt messages and keep calling me! I have been woken at 3 am by calls from o2. Also I get a msg saying I have a voicemail and yet when I try and acc...

Anonymous by • Not applicable
  • 2921 Views
  • 13 replies
  • 0 kudos

Resolved! Pathetic Customer Service

Do O2 still accept written cancellation of contracts. I keep trying to call the 202 number as the twitter feed has told me that I have to call to cancel but keep being put on hold for in excess of 30 minutes and then cut off. I've tried for the last ...

Anonymous by • Not applicable
  • 2715 Views
  • 13 replies
  • 0 kudos

Resolved! o2 refresh broken mobile help

i upgraded to an iphone 4s september 2013 and still have to pay for it until august 2015. i currently still owe £165 on the mobile but the mobile is broke, it has been to be repaired but it cant be repaired as the wifi module on the logic board has b...

Anonymous by • Not applicable
  • 2983 Views
  • 13 replies
  • 0 kudos

Resolved! Free 4G bolt-on

Could somebody please explain what this actually means in more detail? Does it mean I am able access any 4G networks even on my 3G SIM? orDoes it just mean I should have local access to a 4G network providing I use a 4G SIM at the same as my current ...

anticpated by • Level 30: Meditator
  • 2161 Views
  • 6 replies
  • 0 kudos

Upgraded today, and now old sim not working

So I've upgraded online today, obviously still waiting for my new phone and sim to arrive, yet o2 in all their wisdom have deactivated my old sim now and I can't use anything on my phone without wifi. Any history of this o2???? I want answers!!

Anonymous by • Not applicable
  • 4157 Views
  • 18 replies
  • 0 kudos

Resolved! checking usage

Hi I recently joined 02 pay as you go from another network and I register online to check my account.. how do I see what numbers I called or texts and how long I was on call and how much it cost.. my ols network has it on my account online but cannot...

Anonymous by • Not applicable
  • 1524 Views
  • 2 replies
  • 0 kudos

Resolved! What calls are free/not free?

I am on a sim only pay monthly tariff which includes unlimited calls and unlimited texts. Can you please tell me/give me the link for information on what numbers are free and what are charged as I can't seem to find it. The calls that I thought were ...

gemz4the1 by • Level 23: Casual Specs
  • 12474 Views
  • 9 replies
  • 1 kudos

Resolved! New pay monthly (17-Oct) *not* on Refresh tariff

I recently joined o2 on a £38, 2-year pay monthly contract, which started on 17-Oct.Before buying the phone (through www.mobiles.co.uk) I saw on the o2 site that "all new pay monthly contacts" would be on refresh tariffs. However it appears this is n...

Anonymous by • Not applicable
  • 2700 Views
  • 10 replies
  • 0 kudos
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