5gb of Data used in 1 Day!

Anonymous · ‎03-06-2015

I have a sim in a blackberry that my step daughter was using so she turned on the hotspot so she could use the data on her iPhone, new allowance of 5gb put on today I've just checked and it's all been used surely that isn't right since the blackberry & the iPhone are both now broken so are not In use

Cleoriff · ‎03-06-2015

Did you say she was using a WiFi hotspot?

Veritas Numquam Perit

MI5 · ‎03-06-2015

It's very possible that it's been used by the iPhone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-06-2015

I believe it's the wifi hotspot on the blackberry butsurely the data can't be used if the iPhone is odd and hasn't worked for over a week? (It's been a bad couple of weeks for phones dying)

Cleoriff · ‎03-06-2015

@MI5 wrote:
It's very possible that it's been used by the iPhone.

But the OP says the Blackberry and the iPhone are now broken?...

Veritas Numquam Perit

Anonymous · ‎03-06-2015

It's true new data allowance come in today I went in my O2 checked the data allowance which is 5gb and its says 0 left

MI5 · ‎03-06-2015

Why would you turn on the hotspot and use it if the iPhone wasn't working?
Either it is or isn't working. If it is working it's probably used the data.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎03-06-2015

?

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Anonymous · ‎03-06-2015

As I said bad couple of weeks for phones they were both working at one point

gindygoo · ‎03-06-2015

It's actually more than possible it's been used. But, when your new allowance went on today, was the phone tethering? Was it connected to a working iPhone.?

If not, then I'd ring 202 and just check is not a glitch, and u could always still ask when the data was used if it really has gone!

Let us know, strange one this.

Charlie.

O2

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