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Leaving O2

BeckyW1
Level 1: Joiner
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I moved network on the 30th August and took my number. 

 

i don’t know if I need to have given formal notice as well as requested the PAC and transferred. 
Has my account been closed and my charges stopped or so I need to do something more? 
thanks

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pgn
Level 77: Grand Master
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Guide: Cancelling Your Contract has the collected tips for this, @BeckyW1 

There may be one further bill to balance the books, with a refund of any remaining credit balance happening automatically to the registered Direct Debit account within a couple of weeks of the bill.

Sorry to see you leave O2, @BeckyW1 - hope the new carrier serves you well.

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