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Upgrade Eligibility Inquiry for iPhone 16 Pro Max

Xavier
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I preordered the iPhone 13 Pro Max from O2 on its launch date in 2021, and I have made every payment on time since then. However, my credit score has dropped significantly recently. I would like to know if I will still be eligible for an upgrade to the iPhone 16 Pro Max, considering my current credit status and my payment history with O2. 

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MI5
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@Xavier 

No one can possibly answer that, not even O2.

It's all done on a computer algorithm so the only way to know, is to try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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sewelldel83
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To stop this happening again if you can upgrade do on a plus or ultimate plan where you get o2 Switch up and can upgrade every 90 days of you wants at no cost 

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