Large bill after cancelling during 14 day cool off period

[Smithnet]

Hello,

I’ve just received a bill for £84.30 after cancelling my £8 per month contract during its 14 day cool off period. 

I cannot view my bill because when I log into myO2 it says I have no services with them. 

Please help. 

[Cleoriff · Accepted solution]

@Smithnet 

Did you cancel early? If so the bill would be for the amount owing for the remainder of your contract

If not, you need to contact O2

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.