on 26-01-2021 15:22
Because her new phone has a 5g sim and as soon as I turn on the new phone her current sim will stop working. Is there any way to transfer my number to the new sim and her number to my current sim? Apologies if this doesn't make sense I appreciate it isn't a usual situation
on 26-01-2021 15:25
26-01-2021 15:28 - edited 26-01-2021 15:29
All you have to do is put your simcard into the new phone and leave your wifes in the current phone.
If you want to use 5G then do a sim swap from your number to the new sim card.
Your wifes contract should be unaffected.
I also have a Planet Computers Gemini
I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World
We are all customers and dont have access to any o2 accounts
on 26-01-2021 16:21
You just need to do a sim swap from your old sim to activate the new sim card Guide: Sim Swap: a mini guide 2017 update
Nothing will automatically change when you turn the phone on and your wife's contract will remain on her current sim card as it is updated by O2 on the system and pushed to the sim already.
What you now have is your wife using the new airtime allowances that came with the upgrade and you will maintain your current tariff and number when you do the sim swap.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)