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Keeping number

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Sean-84
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on ‎02-10-2018 02:49

on ‎02-10-2018 02:49

I have done all asked online but still waiting it’s been two days ??
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MI5
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on ‎02-10-2018 06:28

on ‎02-10-2018 06:28

You'll need a SIM swap http://swapmysim.o2.co.uk/ or pop into your local store.
If the new SIM is due to losing your old one, call customer services to have the temporary block lifted off your account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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liggerz87
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on ‎02-10-2018 03:40

on ‎02-10-2018 03:40

Best to call o2 in morning between 8.8.30am and ask them what's happened
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Bambino
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on ‎02-10-2018 05:23

on ‎02-10-2018 05:23

@Sean-84 What is it exactly that you're trying to do? Are you porting your number in from another network? Have you looked at this page? https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Here are the contact numbers for customer service: https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



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Sean-84
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on ‎02-10-2018 05:56

on ‎02-10-2018 05:56

Done all that jus want my number back after getting a new sim always been on 02
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MI5
Level 94: Supreme
In response to Sean-84
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on ‎02-10-2018 06:28

on ‎02-10-2018 06:28

You'll need a SIM swap http://swapmysim.o2.co.uk/ or pop into your local store.
If the new SIM is due to losing your old one, call customer services to have the temporary block lifted off your account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎02-10-2018 15:51

on ‎02-10-2018 15:51

Have you received any text messages or emails about this?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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