Keeping my number - moving to Monthly from PAYG

[Anonymous]

I have just received the new SIM and loaded into phone - how do I keep my original number

[MI5]

Do a sim swap if you still have old sim? http://swapmysim.o2.co.uk/
If not, you'll need to call CS http://www.o2.co.uk/contactus

[Anonymous]

You need to do a sim swap 

go instore & they will do it for you or use this link

http://swapmysim.o2.co.uk

If if your current sim fits in your phone then put that in & you will be set to go

[Paul_Watts]

You need to ring up and do a payg to pay monthly migration

[MI5]

Thinking further about this, did you request the change via customer service?
If so, the PAYG sum should have arrived with your correct number on it.
If not your old contract will still be running so you will need to call CS to cancel the old contract and migrate your number.

[Marjo]

Hey @Anonymous Did you manage to keep your number, any help from the above advice?

Also, @Paul_Watts Welcome to the community!