Intermittent No Service - PAYG

[gemz4the1]

Has anybody noticed that their phone, particularly iPhone 5s, has been saying 'no service'?

It happened quite a few times since yesterday.

Once in particular, I was receiving a call and when I tried to answer it the call went off and I had no service.  I waited a few minutes and it still said the same.  I toggled airplane mode on and off and I still had no service.  I therefore did a hard reset of the home button and the top button and when the phone turned back on, it said O2 UK again. 

However, I had no service displayed on my phone a few times after that, but it wasn't during a call, it would just randomly come up no service.

[Anonymous]

No I've not been affected @gemz4the1

[Anonymous]

I'd get the sim swapped out if your service status I showing as good.

When in a call 4G will drop to 3G but then should go back if 4G is available after the call.

[gemz4the1]

I know the 4G drops, but I didn't even accept the call.  As I tried to accept the call, it wouldn't let me as it had gone out of service.

[Anonymous]

Not good. 😞

I know your aware of the generic solutions so really only keep an eye, restore and perform the network settings reset, ultimately seeking a genus bar appointment. 😞

[gemz4the1]

I was just wondering if there are any other users in my area with the same issue.

[Anonymous]

I don't blame you asking.



Have you advised where your area is ?

[gemz4the1]

Oh yes silly me I forgot lol

Liverpool area

[jonsie]

In general Liverpool coverage is good. However there is a mast problem around the airport area.

[jonsie]

Live results for Liverpool Airport, Liverpool, Liverpool

• 

  Sorry we're currently working on a phone mast in this area

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• 

  Normal coverage for Voice, text and email (2G)

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  Good indoors and outdoors.
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  Normal coverage for Mobile internet and voice (3G)

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  Good indoors and outdoors. Good for mobile broadband.
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  Seamless connectivity and mobile internet.

  Good indoors and outdoors. Good for mobile broadband.