Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 3 month early upgrade

Hello everyone, I'm in need of some advice.I am due a 3 month early upgrade with o2 this coming thursday, however I have seen a much cheaper deal ( still on o2) for the tariff and phone I want with the carphone warehouse.. As its an early upgrade wou...

Resolved! When may I change my tarif?

I just discovered that my wife - who's phone, text allowance, call allowance and everything else is identical to my own - pays £26.83 when I am paying £37.00My contact expires in September but I am told by the website that I'm unable to change tariff

inflation or bulying?

Thank you O2 for keeping up with inflation.... I supose the pay as you go prices will go up as well. Maybe my employer will give me a 2.7 % raise. Joking aside, thank you for your services, but I am out as soon as the contract is up

Price increase's from March

OFCOM should make it illegal to increase the price/tarfiiff until teh 1 year contract period as ended. Just receivd a email from O2 saying theres going to be anotehr price increase. Not happy about it, but nothing I can do.Sorry just seen there is al...

Resolved! O2 insurance

I was asked to pay extra 240 pounds for the Insurace when I get the contract phone. The staff told me I can get it back after 3 month. How to get it back?

Resolved! xperia

i have forgotten my password in have been to an o2 shop they said i will have to go down in the morning for a chap to sort it out on a compuetr he is an expert is there anhthing i can do

Resolved! Suspending contract

I am going travelling for 3 months and would like to suspend my contract. Is this possible?

O2 RPI Price Increase - 2014

(This post has been edited due to language used, as per the community guidelines. Please send the community coordinator Toby a private message for an explanation)

Resolved! £500 plus charged in error

Yesterday I had over. £500 taken from my bank account by O2 by Direct Debit in error. 24 hours later, despite a wasted afternoon trying to sort it out with O2 and at my Bank, I still have not been reimbursed. Anyone have a similar experience and how ...

Resolved! Phone Charges abroad

Hi I'm going to Lanzarote in a week. I want to be able to use my phone for short calls and texts but I do not want to send or receive emails or surf the web! If I turn data roaming off will I still be able to use my phone for calls and texts

O2

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