Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 4G Contract Tariffs

Just a quick question. I shall be upgrading soon. Are all 4G contracts on 24 months or are there 18 month ones available? And are 18 month contracts still available on 3G or is 24 months now the new minimum contract one can sign up for?

Resolved! Not able to change tariff online!

I want to change my tariff to the cheapest one, and I can do 90% of the process online such as selecting and accepting the terms etc., but at the final step it takes me to a 404 page saying:'Bad RequestYour browser sent a request that this server cou...

Resolved! allowance transfer from simplicity to pay and go go go

can some one let me know how i will know that my allowance gas been transferred over to new account. i did the transfer this morning with live chat

Resolved! Multiple text messages sent

Recently recieved an OTA update for my HTC ONE M8, now sometimes when im texting the recipient is getting the same text 2, 3 sometimes 4 times at once and its not just one person either. I ve also noticed a delay sometimes upto an hour reciving text....

Resolved! I'm always running out of data

Hello guysAnd how's everyone doing just wanted to ask is there any other option cus i'm always running out of my 8gb data

Resolved! web text service

The excellent O2 PAYG web texting service was one of telecom's best kept secrets - until it was withdrawn because no one knew about it. There were a few false dawns about what might replace it but it seemed that nothing did. Is this still the situati...

Resolved! No signal in my village

I have lived in my village (Hawkinge in Kent) for 7 years and I have NEVER been able to get a signal. According to the coverage checker everything is hunky dory. Well I can assure you it's not! Can someone be sent to check the coverage and at least u...

Resolved! S5 Pre order Tariff changes

Hi,I pre-ordered a S5 on £48 tariff with 5gb of data the day the pre-orders were open. Launch date comes and o2 have reduced all the tariffs, the tariff i ordered is now £43PM and the £48 tariff now comes with 8GB. It looks like they reduced the hand...

Resolved! Calling a ship in an emergency...

...£47.56 for a 7 minute call now showing in my 'pending billing' O2 screen.Had to call my parents on their ship (Costa Luminosa) after they were robbed in Marseille yesterday. Thieves took their phone and injured my mother so made a quick call to th...

Resolved! Unlock my iPhone 4S

I upgraded my iPhone 4S to 5S wanted to give my old phone (4S)to my son - but I am having extreme difficulty in getting the old 4S unlocked. I have requested O2 to do this on more than 3 occasions but with no joy!! Tried to follow the on line instruc...

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