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Inteermiitant loss of connectivity

Anonymous
Not applicable

Has anyone been having problems over the last week with loss of network in the West Mdlands? I lost ability to make calls or receive emails and texts every weekday ,mostly in the afternoons and a text  I usually get every Thursday night at around 2115pm, only came through on Friday Morning at 0830am -  11 hours later than normal?.

if it is caused by 4G upgrade disruption , why are we not told by O2?

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jonsie
Level 94: Supreme
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Registered:

They are working on masts in the area and hopefully you will be back on the network as soon as possible.

 

From the status page but no idea if this has also been affecting you.

Oct 4, 2013
10:00 pm
Oct 5, 2013
06:00 am
NOTIFICATION OF MAINTENANCE TO THE O2 2G NETWORK

We’re carrying out maintenance on parts of the 2G network between 22:00 on 04/10/2013 and 06:00 on 05/10/2013.

This will result in the loss of 2G services to sites for up to 45 minutes in parts of these areas:

         Coventry

Fixed

View solution in original post

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Anonymous
Not applicable
The O2 network has had outages recently due to 2g and 3G upgrades.

Check your status here.


http://status.o2.co.uk

Turn your phone off and on to reboot it and remove your sim to clean it.

Ring customer services on 202 for contract customers or 4445 payg to check your account is ok

http://www.o2.co.uk/network/future
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Anonymous
Not applicable

Thanks for update.When is the mast  which serves Coventry and Walsall areas which is out of action  ,likey to be ok again?

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Anonymous
Not applicable
No way to say but as they report it down rest assured will be as quick as can be
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jonsie
Level 94: Supreme
  • 93253 Posts
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Registered:

They are working on masts in the area and hopefully you will be back on the network as soon as possible.

 

From the status page but no idea if this has also been affecting you.

Oct 4, 2013
10:00 pm
Oct 5, 2013
06:00 am
NOTIFICATION OF MAINTENANCE TO THE O2 2G NETWORK

We’re carrying out maintenance on parts of the 2G network between 22:00 on 04/10/2013 and 06:00 on 05/10/2013.

This will result in the loss of 2G services to sites for up to 45 minutes in parts of these areas:

         Coventry

Fixed
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Anonymous
Not applicable

@Anonymous wrote:

Thanks for update.When is the mast  which serves Coventry and Walsall areas which is out of action  ,likey to be ok again?


You're welcome.

 

Hope things settle down for you and can get back to using the service.

 

slight_smile

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perksie
Level 69: Guiding Light
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Registered:

Coventry appears to be fixed but Walsall is still down:

 

Live results for Walsall, Walsall

  • Sorry a phone mast close to you isn't working
    This means you might experience problems making calls, using the internet, or sending/receiving emails in this area.
    Updated 14:00 (refreshed hourly). Recent faults might not show yet.
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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