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Insurance

Anonymous
Not applicable
Have the insurance that came with the iPhone 6plus and have cracked front screen, covered for accidental damage but does anyone know if they do a door to door replacement or will I have to send it away? many thanks
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Anonymous
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Hi

Do you have O2 insurance or Apple Care + ?

O2 T&C http://www.o2.co.uk/termsandconditions/finance-and-insurance

Apple Care + http://www.apple.com/legal/sales-support/applecare/appgeos.html

If your unsure on the process then perhaps ring which Insurance company your with and ask them.

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jonsie
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As far as I know they collect the old phone and post a new one after inspection.
Call 0800 012 1553
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Anonymous
Not applicable
Hi

Do you have O2 insurance or Apple Care + ?

O2 T&C http://www.o2.co.uk/termsandconditions/finance-and-insurance

Apple Care + http://www.apple.com/legal/sales-support/applecare/appgeos.html

If your unsure on the process then perhaps ring which Insurance company your with and ask them.
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MI5
Level 94: Supreme
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Check your insurance T&C's
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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