Solved: Re: Insurance

Anonymous · ‎25-12-2014

Have the insurance that came with the iPhone 6plus and have cracked front screen, covered for accidental damage but does anyone know if they do a door to door replacement or will I have to send it away? many thanks

Anonymous · ‎25-12-2014

Hi

Do you have O2 insurance or Apple Care + ?

O2 T&C http://www.o2.co.uk/termsandconditions/finance-and-insurance

Apple Care + http://www.apple.com/legal/sales-support/applecare/appgeos.html

If your unsure on the process then perhaps ring which Insurance company your with and ask them.

View solution in original post

jonsie · ‎25-12-2014

As far as I know they collect the old phone and post a new one after inspection.
Call 0800 012 1553

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎25-12-2014

Hi

Do you have O2 insurance or Apple Care + ?

O2 T&C http://www.o2.co.uk/termsandconditions/finance-and-insurance

Apple Care + http://www.apple.com/legal/sales-support/applecare/appgeos.html

If your unsure on the process then perhaps ring which Insurance company your with and ask them.

MI5 · ‎25-12-2014

Check your insurance T&C's

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎25-12-2014

According to the t&cs they collect....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Insurance

Add a monthly Sim Deal

Not impressed : "Your O2 RPI terms are changing"

eSIM

New contract

Is my mobile included in my virginal media package