cancel
Showing results for 
Search instead for 
Did you mean: 

Increasing data allowance

Toffee
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I've just logged onto my O2 and see that my data allowance is 1gb for £6.16 per month.  It was 3gb when I signed up which must be over a year ago so assume it was only for the first year.  Looks like other providers are offering better options than I am seeing here.  Is it worth popping into an O2 shop to see if they can give a better rate than what I am being offered on my O2?

Message 1 of 9
2,556 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150909 Posts
  • 646 Topics
  • 28762 Solutions
Registered:

@Toffee 

Login to your MyO2 http://www.o2.co.uk/myo2 and look at your upgrade options.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 9
2,552 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 150909 Posts
  • 646 Topics
  • 28762 Solutions
Registered:

@Toffee 

Login to your MyO2 http://www.o2.co.uk/myo2 and look at your upgrade options.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 9
2,553 Views

Toffee
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Thanks for the reply.  Yes I saw that I could change tariff to 2gb for £7.18 or 3gb for £8.21 but those prices are still on the high side compared to other providers.  Are those set in stone do you know? Or is there negotiation available?

Message 3 of 9
2,548 Views

MI5
Level 94: Supreme
  • 150909 Posts
  • 646 Topics
  • 28762 Solutions
Registered:

@Toffee 

Rather than change tariff, can you not "upgrade" ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 9
2,545 Views

Toffee
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Well the phone is only a year or so old so don't feel it needs upgrading as yet.

Message 5 of 9
2,540 Views

MI5
Level 94: Supreme
  • 150909 Posts
  • 646 Topics
  • 28762 Solutions
Registered:

@Toffee 

You don't need to upgrade the phone, just the tariff to sim only, but you may not be able to as you've only had it a year.

Worth checking though or giving customer service a call on 202.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 9
2,537 Views

Toffee
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Yes thanks, good shout.  Seems that customer service are only taking emergency calls so I looked at sim only contracts but they are more expensive than if I were to change tariff.  So I'll shop around and see where the best deal is.  Thanks for your suggestions, you've been really helpful.:yahoo:

Spoiler
 
Message 7 of 9
2,529 Views

MI5
Level 94: Supreme
  • 150909 Posts
  • 646 Topics
  • 28762 Solutions
Registered:

Hope you find something suitable @Toffee 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 9
2,525 Views

ewanrw
Level 10: Inspirational
  • 342 Posts
  • 15 Topics
  • 9 Solutions
Registered:
If you can find more than 3GB, for less than £8.21, then let me know, because that is baby chicken stuff.
Message 9 of 9
2,476 Views