Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi there, I know the details of my bill from 6th-6th of each month so i decided to pay my bill there and then. I do however have a direct debit set up for this. I checked online and it says that the money will still be coming out. Who do i take this ...
Hi. I am using a UK SIM in Spain. Some Spanish numbers I try to call don't connect and I get the spoken message: "the number you have dialled has not yet been assigned". I have dialled the numbers with and without the international dialling code. How...
I cancelled my accounts and I have still been billed approx £50. I cannot get through to contact anybody regarding this. I cannot log on to my o2 as it tells me I no longer have an account. I want my money back!!!
Hi I have a SIM only (out of contract) of 15Gb for my 4G dongle and want to move to a 50Gb 30 day contract. I have this option on my o2 app as an upgrade path. If I take out this upgrade will I risk a period of no data with a SIM card swap or does th...
I would like to try a 4G router to access the internet. I am currently with BT for landline and broadband but the connection is so slow that it is unworkable. I have no O2 products so need a bit of advice please.
I am off to EE because they can support my Galaxy LTE Watch and O2 only support Apple Watches. However I have 6 months remaining on my contract which I would like to give to my son, whose own Vodafone contract just expired. Obviously we both want to ...
I'm on monthly contract with 02 upgraded my tablet but haven't been able to use on mobile data only works with wifi, help please
My pay monthly contract has finished and they have automatically put me on a new one, how do i get in touch to cancel it?Live chat isnt working, everytime i phone i am on hold and cannot get through, i cant find email address to get in touch, i have ...
I normally have WiFi calling here but today nothing and poor cellular coverage. I see my network is reporting a voice issue I guess this could be the reason adsl is 80/20 fibre opposite the exchange with good speed when tested this morning I wonder i...
My 24 month contract expired on the 17th of June 2020, on the same day, I updated my tariff to a 10gb a month for £10 for 18 months via live chat. I got all the emails and texts to confirm the change, however, on the MyO2 app and online, my account h...
