Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Transferred number not updated iMessage & FaceTime

I transferred to O2 this month and bought my old number across. iMessage and FaceTime are not picking up my old number. How do I resolve this? Thanks

Divert calls

Hi my screen has stopped working can divert calls to another iPhone regards T

WiFi connection issues

My home WiFi is working with full signal (tested on other devices and working fine) but will not connect/work on my device.I can use mobile data with no issues but WiFi will not allow me to load webpages etc despite being connected.

After contract

Hello, i want to inform you that i’m almost finish with my airtime and phone payment. How can i stop it paying for the next month?Will my nhs discount for airtime will also stop aswell?

airtime charges

at present I am paying £12.40 per calender month for airtime, i now looking at upgrading my phone, what i've noticed that the phone i'd like to buy has an airtime of £19.00 per calender month, i would like to continue to use 02, as I've got another t...

2 phones

Can I have 2 phones on 1 contract or 2 contracts at the same time

Resolved! Secondary SIM

HiI have had to order a seperate SIM on my account due to the additional data needs due to working from home.How do I activate this without it merely upgrading my previous plan? It says to activate I need to text swap but won't this then transfer my ...

Extra SIM card

Can I buy an extra SIM card on my account for my son? I pay monthly.

Upgrading

Is anyone else having problems upgrading? I've tried for the last 4 days using the apps on my iPhone and iPad, it just keeps crashing. I've also tried on the website (accessed via my iPad) but again, after a certain point it just crashes and won't le...

Lost apple watch

My daughter has lost her apple watch and didnt tell me until now !! That last time her app registered anything was December 27th and now with no battery life on the watch the app location is off, so is there anyway of finding out its last known locat...

O2

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