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Increase mobile payment limit

JulieMccabe40
Level 1: Joiner
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on ‎19-03-2020 00:54

on ‎19-03-2020 00:54

How do I increase my mobile payment limit it’s only at £23 that’s not much at all
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Cleoriff
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‎19-03-2020 01:07 - edited ‎19-03-2020 01:10

‎19-03-2020 01:07 - edited ‎19-03-2020 01:10

Hi @JulieMccabe40 

If you are looking to increase what you spend on Charge To Mobile, follow the advice here ..

https://www.o2.co.uk/charge-to-mobile 

 

You should only buy what you can afford to pay for.

If you're on Pay As You Go, you can spend up to the limit of your credit. If you're on Pay Monthly, anything you buy will be added to your monthly bill. The amount you can spend depends on how long you've been a customer, how much you normally spend and if you pay your bill on time.

 

However, if you want to increase your 'spend limit' you can add a bolt on or upgrade your tariff. This can be done via My O2 http://www.o2.co.uk/myo2

Or contact customer services Guide: How to find help & contact O2 

Veritas Numquam Perit

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MI5
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on ‎19-03-2020 06:44

on ‎19-03-2020 06:44

@JulieMccabe40 

Help on spend caps here Guide: Spend Caps & Charge to Mobile on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
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on ‎20-03-2020 11:18

on ‎20-03-2020 11:18

Hey @JulieMccabe40 were you able to increase your payment limit or do you still need help with this? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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