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on 12-08-2020 18:21
Solved! Go to Solution.
Accepted Solutions
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on 12-08-2020 18:41
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on 12-08-2020 18:41
It will have a sim block and a block on your account too.
Call customer service to have both lifted.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 12-08-2020 18:24
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on 12-08-2020 18:30
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on 12-08-2020 18:30
What was the new sim for?
There may be bars on it or restrictions.
Have you rebooted the phone?
If you need to call customer service Guide: Coronavirus Community Help and Support
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 12-08-2020 18:38
- 153019 Posts
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on 12-08-2020 18:41
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on 12-08-2020 18:41
It will have a sim block and a block on your account too.
Call customer service to have both lifted.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

