Imei

[Gaz3]

I need proof of ownership for phone insurance. I cant find my imei anywhere on my 02 device plan or billing. Anybody know where I can find this elusive bit of info?

[Bambino]

@Gaz3 See if this helps: https://www.digitaltrends.com/mobile/how-to-check-your-imei-number/

[MI5 · Accepted solution]

@Gaz3 

Contact customer service who will provide you with a standard template letter acceptable to all insurance companies.

Contact numbers here Guide: Coronavirus Community Help and Support 

and here http://www.o2.co.uk/contactus

Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

[Marjo]

Hi @Gaz3 , how are you doing this week? I just wanted to check in to ask if everything went ok with your insurance and if you managed to get all the details you needed in the end?