IMMEDIATE PAYMENT letter recieved

[SamCuddy]

Hi guys

so i had 2 O2 refresh contracts in my name. one for me and one for my girlfriend

My girlfriends device plan was payed off about a month ago and then the airtime plan was cancelled and all remaining payments were made. I pay for my phone monthly by direct debit every month without fail.

however this morning i have a letter saying i owe O2 £613.79. As you can imagine i was shocked so i rang O2 and she has said that there are no outstanding payment on either of the accounts and my girlfriends number was infact closed. she told me to ignore the letter and not to worry. however i hear a lot about stuff like this ruining peoples credit history and i dont want Credit collection agencies at my door either. have any of you experienced this and can give me some advice about the best course of action?

thanks

Sam

[MI5]

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@jonsie wrote:

Recommended

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As a cheap alternative to anti-freeze or paint stripper 

[SamCuddy]

@jonesie definitely my next port of call for a holiday then!

[jonsie]

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@MI5 wrote:

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@jonsie wrote:

Recommended

---

As a cheap alternative to anti-freeze or paint stripper 

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Not a connoisseur's drink for sure

[jonsie]

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@SamCuddy wrote:
@jonesie definitely my next port of call for a holiday then!

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I have a spare room.....