Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 123811 Views
  • 27 replies
  • 5 kudos

Resolved! Poor O2 signal

I am the only O2 user in my office who can't ever get a signal. I have a galaxy s3. All other O2 users can get a good signal but not me. Any ideas, anyone please?

Anonymous by Not applicable
  • 2332 Views
  • 12 replies
  • 0 kudos

Resolved! how to lengthen ring tone

on Pay as you gophone Not on voicemail (dont want to pay for msgs from spammers) and dont want to switch it on either! phone cuts off (stops ringing)after 15sec..not long enough to get out of pocket etc etc how can i make it last for 30 sec

Anonymous by Not applicable
  • 1347 Views
  • 2 replies
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Resolved! Travel bolt on

Hi , does anyone know if the travel bolt on still works on the Isle Of Man?

Anonymous by Not applicable
  • 1796 Views
  • 5 replies
  • 0 kudos

Resolved! Upgrade

Hi. I am 12 months into a 24 month business contract (not sure why I'm on a business one, the lady in the O2 shop put me on one but I can't remember why) and I was wondering if I would be able to upgrade my phone this early on as I'm fed up of the ph...

Anonymous by Not applicable
  • 1900 Views
  • 3 replies
  • 0 kudos

Resolved! Airtime voucher

I bought two airtime vouchers thinking it was my top up. It hasn't come through ony balance. Do I have to ring someone at O2 to get it activated

Anonymous by Not applicable
  • 1941 Views
  • 5 replies
  • 0 kudos

Resolved! Query on 4g sim and keeping number

HiMy 2 year contract is ending in next few days. I have 3 queries as below:- If I get a PAC then can I leave my current contract anytime after contract end date or is there an notice period so that I call customer service and close the account?- If I...

Anonymous by Not applicable
  • 1688 Views
  • 8 replies
  • 0 kudos

Resolved! Vodafone Confirm No Price Increases During Contract

Yesterday Vodafone confirmed via press release that they will be following OFCOM's guidance and NOT increasing monthly tariff prices during the term of a contract (typically 2 years).This follows changes in terms and conditions by both o2 and EE (who...

Anonymous by Not applicable
  • 1698 Views
  • 22 replies
  • 0 kudos

Resolved! 2 part question regarding upgrade

A) can I change my phone I have ordered on upgrade via the internet that is due to be delivered in store?B) if I can't change, can I just cancel.I haven't received the phone and now I'm not sure, I've done fast track online which states I have seven ...

Anonymous by Not applicable
  • 1210 Views
  • 4 replies
  • 0 kudos

4 months left of contract. Can I pay off the rest and upgrade now?

I'm currently using a Blackberry 8520, I can get an early upgrade in December but I'm sick of my phone and want a new one. Can I pay off the rest of the contract and get a new phone now? If so, how do I do it and how long would it take? And what are ...

Anonymous by Not applicable
  • 37175 Views
  • 12 replies
  • 0 kudos