Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 330347 Views
  • 2 replies
  • 2 kudos

Resolved! Retaining existing Sim Only deal on new O2 Refresh

I have a sim only at £18 for 10 Gig Data and I am told I can now upgrade although I am only 5 odd months in. There is a O2 Refresh deal I am interested in, with a Galaxy S7 Edge at £399 for the phone but a number of plans all of which are much more e...

Anonymous by Not applicable
  • 1647 Views
  • 4 replies
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Resolved! Delivery Times + Order Cancel

hiya. 1 week 1 day , still no phone ! when i made the order it was instock for nextday delivery following day shows out of stock "up to 1 week delivery" its been over a week. Is o2 delivery always this bad " would have been nice for them to tell me i...

Anonymous by Not applicable
  • 1581 Views
  • 3 replies
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Resolved! Data exhausted

My family has 3 devices and all 3 have reached the data limit in less than 10 days this month. It is the first time that any of our devices reaches the data limit and therefore, it seems as if somehow the limit was not re-started at the beginning of ...

Anonymous by Not applicable
  • 1335 Views
  • 3 replies
  • 0 kudos

Bang

where do i find the port hole to type in the number under the strach panel and the imei number

Anonymous by Not applicable
  • 1601 Views
  • 5 replies
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Resolved! Paying the rest of my contract off

I have sold my phone for £260. I wanted to put this momey towards finishing off my contract. The guy in the o2 shop said that he put that money on my account and that the only way to pay the rest of my contract off was to call a number. Im calling ev...

Anonymous by Not applicable
  • 3124 Views
  • 11 replies
  • 0 kudos

Resolved! Is VoLTE working now?

Does anyone have any idea? Screenshot taken from Apple's website. https://support.apple.com/en-us/HT204040

62.png
evantkh by Level 6: Acolyte
  • 14202 Views
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Impossible to change my first name

I want to change from a Pay & Go to a Pay Monthly. When I set up my account, I put my official name. Minh Tuan. However, when I can to order, I get a message "Enter a valid first name between 2 and 20 characters. No spaces or special characters". I c...

Anonymous by Not applicable
  • 1891 Views
  • 7 replies
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Resolved! I can't find a way to pay my bill

I have cancelled my contract and am trying to pay my outstanding balance. I have tried EVERY option. I can't get to the payments page online. (it says it's not available) I have tried every number, and spoken to people on chat. I am over seas now, no...

Anonymous by Not applicable
  • 1132 Views
  • 1 replies
  • 0 kudos