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Burgey
Level 1: Joiner
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Hi
Message 1 of 6
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Burgey
Level 1: Joiner
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I have a new I watch 5 and unable to set up the mobile data
Message 2 of 6
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MI5
Level 94: Supreme
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@Burgey 

There is a general system issue currently with O2 and iwatch 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 6
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O2Stacey
O2 Support
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Hi @Burgey 

Please follow the instructions on the link to help you set up mobile data on your Apple Watch https://www.o2.co.uk/help/phones-sims-and-devices?page=device/apple/watch-3-os-5/topic/internet-and-...

Hope this helps

Stacey slight_smile

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Message 4 of 6
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Michelle28
Level 2: Apprentice
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That doesn’t work. I keep getting error 15
Message 5 of 6
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MI5
Level 94: Supreme
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It won't because there is an issue currently as I said.
You'll need to wait until someone fixes the system.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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