I was using O2 Pay as you go. Now I'm using a monthly contract but I want to use my old number.

[Anonymous]

I was using O2 Pay as you go. Now I'm using a monthly contract but I want to use my old number.  How can I get to that position?

[Anonymous]

@Anonymous you only need a PAC if you are moving networks & wish to take your number with you

[Anonymous]

The situation is as follows:  I was using an O2 Pay as You Go but suddenly noticed that it was costing me 14 pence a text which as I am very hard of hearing I prefer to use rather than the telephone.  I then saw an advertisement for a BT package offering unlimited texts plus other things for £5.00 a month so I gave that a go.  I then discovered that for 90% of the time I was unable to get a signal from my living room where I do most of my texting so I dumped BT and took an O2 package with unlimited texts for £8.50 a month.  Having said that I don't understand why I need to be careful about MMS charges if I send what in my lack of knowledge I would refer to as a multi address message.  As you can see I'm new to this mobile telephone thing and I really appreciate the help I'm getting from this Forum.

[Anonymous]

If you send the same message to multiple numbers at the same time, it will become what's known as a group message which will convert into mms which charges 40p a message outside of your allowance

[MI5]

See this help thread about MMS http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...

[Cleoriff]

Yes @Anonymous Sorry about my advice earlier (about sending that text to everyone on your contact list) I forgot there would be a cost to send to multiple people....It is however up to you...

If you want to change your number...or keep the one you have....:smileywink:

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[jonsie]

Keeping your same number is very easy and it saves you having to text everyone with a new number. If you have any worries about doing it simply call customer service and they will do everything for you.

[Anonymous]

"If you send the same message to multiple numbers at the same time, it will become what's known as a group message which will convert into mms which charges 40p a message outside of your allowance."  I see that as rather poor business.  I tried to contact Customer Service and found it not at all user friendly pushing the questions over to a Forum.

As it is I sat down this morning and sent a message to all my contacts saying "This my new number" and hope that works so  much thanks to all who offered me advice.

[Cleoriff]

@AnonymousI have to admit that is exactly what I did ages ago when I was on PAYG....Hope all goes well from now on with your new number