on 17-02-2014 12:48
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on 17-02-2014 12:48
Solved! Go to Solution.
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on 21-02-2014 17:29
If your account is still restricted after paying your bill then you'll need to call customer services to remove any bars from the account.
17-02-2014 12:50 - edited 17-02-2014 12:53
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17-02-2014 12:50 - edited 17-02-2014 12:53
Hi,
Speak to O2 on 202 from an o2 powered phone or From a landline 0844 809 0202 5p / min now before they do take any further action and apply any late payment fee's.
If you dont soon they could eventually sell your debt and ask debt collectors to chase payment which will affect your credit rating. Thats the worst case scenario.
Another option is Live Chat http://www.o2.co.uk/mobile/contactus
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on 17-02-2014 13:46
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on 17-02-2014 13:46
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
on 21-02-2014 12:33
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on 21-02-2014 12:33
21-02-2014 12:44 - edited 21-02-2014 12:45
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21-02-2014 12:44 - edited 21-02-2014 12:45
Their May not be a re connection charge levied this time.
Ring O2 on 202 for account assistance is probably the best avenue to take.
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on 21-02-2014 13:27
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on 21-02-2014 13:27
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 21-02-2014 17:29
If your account is still restricted after paying your bill then you'll need to call customer services to remove any bars from the account.
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on 01-12-2024 18:36
I have paid my bill but can't make calls
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on 01-12-2024 18:52
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on 01-12-2024 18:52
It can take up to 48 hours to reconnect all services, might be longer over a weekend.
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Consider setting up a direct debit to avoid future issues.
All details here Guide: How to Pay Your Bill (Airtime & Device Plans)
Guide: A Guide to Skype if needed
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 01-12-2024 18:52
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on 01-12-2024 18:52
@Leah8504 You will need to contact O2. As a customer to customer Community we can't help with reconnection
Guide: How to find help & contact O2