Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Just got new s25 and put old sim card in mo service

I've just setup new s25 ultra and put sim card in from old s24 ultra but have no mobile service

Resolved! phone contract

hi , im still paying for my daughters phone contract she upgraded back in jan for the latest iphone now shes not around im having to carry on paying for this , she still has the phone but put another sim card in from O2 , i dont know what to do and d...

Resolved! Apple Watch data plan - contract length?

Hi, I have an O2 sim only plan - couple of months into a 12-month contract. I have my own Apple Watch, and I’m interested in adding a data plan for this (I’ve done this previously with EE) I can see the data plan for Apple Watch is £7 a month, with u...

Resolved! Change phone not package

Can I change my phone to another with a compatible sim without having to change my package - ex Virgin Unlimited Package

Resolved! Contract end

How do I find out when my tablet contract ends. Will o2 stop taking the direct debit. I can't access the details on my o2

Resolved! Services turned back on

Hi my outstanding payment has been paid but all my services have not come back on

Can’t send anymore codes ! Can’t get into my o2

I can’t access my o2 to view/ pay my bill, keeps saying can’t send anymore codes!! Not getting anywhere with o2!!

Roaming questions

Hi, I currently have both the O2 Travel (Zone 2) Bolt On and the O2 Travel Inclusive Zone Bolt On as a Volt customer. As I understand, these allow me to use data, calls, and texts in Europe and 27 extra countries outside Europe. I’m currently in Turk...

NC223587686

Hello , I placed an order for a phone and waiting for an update on if it went through or not thank you

Resolved! Credit File Referrals / Amendments Team

Hi guys, I’ve been round and round with O2 regarding a default placed on my account in 2021 from an old mobile number. My credit file shows it was placed on my account in 2021. O2 have a hard time finding the account details as it was on the old Lega...

O2

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