Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I wish to end my contract and do not want to keep my number. I am not going to another network. There is no link online to do this and no readily available contact in the "contact us section"
Hi I need Puk code for this number ************* [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
I upgraded last thursday using switch up & the order still says processing and I have not received a dispatch email, despite the expected delivery date being tomorrow(22nd). However, on the actual order it says they have already sent the item, but al...
Need proof of usage for an insurance claim but o2 have gave me a report saying I last used my phone a full week before its last usage, making my insurance claim void. I’m now looking for ways to prove this, I made calls, sent photos, and messages (wh...
our O2 phone is my husband's and he is out. I've been rung by someone purporting to be from O2 who told me about switching SIM cards tomorrow and that I would receive a code. When I received your code I gave it to the man on the phone before I notice...
Hi I'm a bit baffled as what to do here. Here's the full story. I tried to switch my Pixel 9 pro XL porcelain for a Pixel 8 pro obsidian given the really good black Friday deal that's just been and gone. However when I tried to switch up online it sa...
Unsure what this is
My latest bill shows premium rated calks on numbers 7726 and 78484. There are 8 calls to these numbers at £1.50 per call. I have never made these calls nor do I recognise these numbers. Have I been scammed or have O2 bill me incorrectly?
i would like to change my direct debit
My phone isn't detecting my sim ever since I was a little late on a recent bill. It's not the phone's fault, it's the sim and I feel it was deactivated even though I'm now up to date. More frustratingly, I can't contact customer support through anyth...
