Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 2 replies
  • 2 kudos

Resolved! Esim

Hi, just swapped from 3 to o2 eSIM contract starting on Friday but I can’t see how I sort my eSIM out and make it live as I can’t make any phone calls

Max14 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Trouble finding Airtime Reward credit on o2 account

Howdy all. I realise this has been asked before from searches. But unfortunately i couldn't find the answer, or an up to date one. As per the title i am looking to find out where on my account, or bill or wherever my credits from my Airtime rewards h...

Resolved! Switched Tariff Not Updating

I switched from pay as you go to rolling plan and O2 took my money. My tariff has not been changed on my account and I did not receive a confirmation email. My “renewal” date for my original pay as you go plan is tomorrow. Will they take my top-up ba...

Khalisa by Level 1: Joiner
  • 7 replies
  • 0 kudos

Resolved! phone upgrade

i want to upgrade my phone and keep my current air time plan

trickyday by Level 1: Joiner
  • 7 replies
  • 0 kudos

Resolved! Bolton

How do I buy a zone 1 bolt on 

Sandra71 by Level 1: Joiner
  • 1 replies
  • 0 kudos


I have an unknown item on my latest bill. A phone call I did not make to 52155 11182069MEXICO£3.00SUMMARYOutbound |15:12:29 |18s. (This is copied from my bill)

Resolved! Scam or what.

Hi all, I am on Pay monthly came from VM to 02 my bill is £8.92,I have just got this Text message but not sure if it's a scam this is the message... "Hello. We're getting in touch to let you know that you're currently out of your minimum contract ter...

Resolved! Where my phone

Hello I sent my phone back to repair over four weeks ago and no up date , I call and web chat but nothing ? Have you lost my phone ? So just to let you know I have been without a working phone now for over 6 weeks ?

TDavo79 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Checking my bill

I have an unknown cost on my bill . How do I speak to someone about it.

David200 by Level 1: Joiner
  • 1 replies
  • 0 kudos