Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Phone bill

Can please tell me why my phone bill hasn’t been taken out on the 30th like normal and now I have an overdue on my account! The direct debit hasn’t been cancelled or anything, thankyou

Vat invoice

Hi could I change my invoice to show vat ?

Phone locked and Bixby wont give access

Locked out by too many wrong PIN entries ( grandson) now Bixby wont allow me to enter PUK code

Tried to upgrade

Hi Tried to upgrade my phone. £148 pending from my account but order still in my basket Number ************ Please help Don't want to put through again incase payment comes out twice, money been deducted from my balance [Mod edit: Please do not share...

Tariff

hi i’ve sat on the phone for 45 minutes on hold. My data tariff won’t start untill the 8th of december and i would like to move it to start now. I need to have working data for work tomorrow and no one from O2 is helping.

Final bill

Hi I left O2 recently I just wanted to know about my final billand I cannot open my O2 app anymore

Moving Abroad

I want to change my tariff to the lowest possible as I have moved to Australia

My esilm

Hi I can’t connect to my network I don’t have my old phone SIM card no more and it let me connect the service

Unbilled amount

I paid 24.16 for my bill, but it said I have a unbilled amount of 65p. I paid the 65p however it keeps repeating and I have to keep paying 65p even though I’ve already paid.

extra charge

extra charge for use over plan. What is this? I have unlimited data, unlimited talk and unlimited texts.

O2

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