Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! Delivery

I ordered a new phone on contract on Friday and paid extra and it said it was coming on Saturday but nothing has arrived

Lool by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Additional number

Hi, I want to port my daughters number from vodaphone to 02 under my account - it’s currently pay as you go, but feel she needs a very small contact now. i don’t know who to speak to as can’t find a number, or the messaging assistant isn’t on at the ...

HLK123 by Level 1: Joiner
  • 1 replies
  • 0 kudos

No intetnet

I am currently on holiday in Australia but am unable to get internet access except on Wi-Fi. Any suggestions?

Resolved! 0845 number

Can you advise if these numbers are within my package at no extra cost 

Worse2 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Previous billa

I need to download a copy of my Sept 21 bill. I cant seem to do this

Klong by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Payment

hey there, I have payed my airtime bill and I've had texts about I haven't payed my bill and said that they will cut my data off and calls with texts also. What do I do

Fox123 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Better deals

Why is it I can get a better deal through Uswitch with o2 as a new customer ?

As38 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! My Samsung S10e is missing a WiFi toggle.

Samsung say it's a network issue but I can't find any reference to how to get it switched on. I have checked compatibility and it says yes, compatible but no guidance on what I need to do to make it available for my phone. Any ideas anyone? Thanks in...

Dabble by Level 1: Joiner
  • 3 replies
  • 0 kudos