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I thought u had to b 18 to get a phone contract

Anonymous
Not applicable
I've got a new SIM only contract but the age restrictions are still active
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MI5
Level 94: Supreme
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O2 help here for removing restrictions
https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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adamtemp64
Level 66: Unequalled
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Unfortunately many people give phones to minors pop into an O2 store with Id or ring 202 to get it removed
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
Level 94: Supreme
  • 143438 Posts
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  • 27490 Solutions
Registered:
O2 help here for removing restrictions
https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
Ah the old age verification issue. Follow above advice from @MI5
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Martin-O2
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Hey @Anonymous welcome to the O2 community! If you follow the above advice you should be able to get the restructions removed with no issues. If you have any problems or further questions please let us know. 

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