cancel
Showing results for 
Search instead for 
Did you mean: 

I just want to order a replacement SIM as mine is damaged!!!

Fabbers
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

All I want to do is to make an order for a replacement SIM without having to go into a shop!

The log in to this website just sends you round in circles.

I can't make calls on using my damaged SIM - this is outside the network problems. 

Message 1 of 5
1,255 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150380 Posts
  • 641 Topics
  • 28639 Solutions
Registered:
For security reasons, you can't order a contract sim on the website.
You can call 202, try live chat http://www.o2.co.uk/contactus or pop into your local store only.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 5 of 5
1,230 Views
4 REPLIES 4

Anonymous
Not applicable
Message 2 of 5
1,253 Views

Fabbers
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I pay monthly not pay as you go

Message 3 of 5
1,249 Views

Fabbers
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

It seems impossible to order a replacement on the website - all that is listed are newer and better monthly offers. No looking after current customers! 

Message 4 of 5
1,242 Views

MI5
Level 94: Supreme
  • 150380 Posts
  • 641 Topics
  • 28639 Solutions
Registered:
For security reasons, you can't order a contract sim on the website.
You can call 202, try live chat http://www.o2.co.uk/contactus or pop into your local store only.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
1,231 Views