Solved: I just want to order a replacement SIM as mine is ...

Fabbers · ‎07-12-2018

All I want to do is to make an order for a replacement SIM without having to go into a shop!

The log in to this website just sends you round in circles.

I can't make calls on using my damaged SIM - this is outside the network problems.

MI5 · ‎07-12-2018

For security reasons, you can't order a contract sim on the website.
You can call 202, try live chat http://www.o2.co.uk/contactus or pop into your local store only.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Anonymous · ‎07-12-2018

@Fabbers Try this

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

Fabbers · ‎07-12-2018

I pay monthly not pay as you go

Fabbers · ‎07-12-2018

It seems impossible to order a replacement on the website - all that is listed are newer and better monthly offers. No looking after current customers!

MI5 · ‎07-12-2018

For security reasons, you can't order a contract sim on the website.
You can call 202, try live chat http://www.o2.co.uk/contactus or pop into your local store only.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

I just want to order a replacement SIM as mine is damaged!!!

Transfer account

VAT BILL

When is my contract ending

Cracked screen

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