I just joined O2 from another provider and received my SIM card today. I am trying to contact 202 to request the transfer of my old number but have been in a quee for 70 minutes (expectation was 15 minutes). If this is the type of customer service I will get with O2, better to cancel now. Such a nightmare in the first call.
Can someone please inform what shoud I do to cancel my O2 within the initial 14 days days?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Having had to ring EE today, hold time was about an hour to get through to someone... `
Unfortunately no one wants to work in Call Centres due to the constant abuse by the Great British Public, daily, and been paid crap wages, hence call wait times are going through the roof, not just o2...
-- iPhone 16 Pro Max - o2 and Spusu Xperia 1V - Spusu
-- This is not customer services and we dont have access to your account I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
