New order not processing

[Adnan]

Hey, could some one please shed some light on this?

is there any number for customer service? I have applied for a new contract (Iphone 14 pro)2 days ago,

the last email was “Thanks for your order - it's now full steam ahead for us.
Keep an eye on your inbox for our updates on progress and delivery.”

Im not even sure whats again on??

thanks in advance

[Bambino · Accepted solution]

@Adnan Call 0344 809 0202, 0800 902 0217 or 0800 032 1402 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call the sales team on 0800 081 0255