Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 21182 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 199063 Views
  • 2 replies
  • 2 kudos

Resolved! Activation of account

Account active? I've just transferred Vodafone to o2 but I've no idea if the account is active. I can't contact customer services, in fact I'm disappointed nobody comes back to me on FB. Help!

Account2 by Level 1: Joiner
  • 408 Views
  • 1 replies
  • 0 kudos

Resolved! New sim in new phone but no network

I’ve just received my new iPhone 13 mini today and set up, charged everything great but still not receiving any network even though I’ve had an email saying I’m good to go - advice please?

Donlou by Level 1: Joiner
  • 549 Views
  • 1 replies
  • 0 kudos

Resolved! Bought a refurb Apple Watch

Hello there! I bought an apple watch series 6 rose gold and it arrived today. However i have put it on charge but it will not turn on. Does anyone know how I go about a return please

Resolved! Covid Discount call and text

I received a call from "O2", (or was it?) saying that they wanted to give me a discount because of Covid and received two texts while talking to them. First one was a warning about calls asking for codes, then another text with a 6 digit number to ca...

Alexw1 by Level 1: Joiner
  • 2723 Views
  • 4 replies
  • 0 kudos

Resolved! Cancelling contract or changing to sim only

So I've had conversations with O2 about my situation, I got arrested and the police took my phone's, I gave them passwords. One of my phone's was dismantled clearly on purpose as I had given the right passwords for EVERYTHING and they have cheapskate...

Unhingxd by Level 1: Joiner
  • 589 Views
  • 1 replies
  • 0 kudos

Resolved! No Singal, no Wi-Fi Calling and no O2 customer services

Hi, New O2 customer, on SIM only plan from 26th Nov and had nothing but problems ever since, and unable to get in contact with O2 via:1. Phone (only accepting calls for emergency sitations or fraud - or when I have tried 7 times today, after being to...

purplepangolin_0-1638889822412.png purplepangolin_4-1638891508607.png purplepangolin_2-1638889953457.png purplepangolin_3-1638891122452.png

Resolved! O2 have stopped my service?

I have paid all my monthly bills up till now but o2 has stopped my sim from working, meaning i cant make or receive any calls or texts, nor can I use mobile data. On the app it says my bill is paid. When I called to make a payment (Just in case) it s...

NHDott by Level 1: Joiner
  • 390 Views
  • 1 replies
  • 0 kudos