Solved: I have upgraded my phone

Salah11 · ‎07-10-2021

I have uograded my phone i have transfeered every thing bit its not letting me make calls, receive calls or texts

MI5 · ‎07-10-2021

You need to use your old sim in the new phone.

If you want to use the new sim, for 5g for example, you need to do a sim swap Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎07-10-2021

@Salah11

You need to use your old sim in the new phone.

If you want to use the new sim, for 5g for example, you need to do a sim swap Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

I have upgraded my phone

My latest bill

Change payment date

Sim swap

Changing Payment Date

Transfer account